Close your browser and try to join again by clicking the link provided. If that doesn’t work, try using a different browser by copying the link and putting it in the address bar of the other browser. If you are using the Zoom app, you can try remove and reinstall the Zoom app.
If you are experiencing a video lag, check your internet connection. If the issue continues, try shutting down other web pages running in the background.
Please contact us at firstname.lastname@example.org if you continue to have difficulties.